Are Your AirPods Not Working On FaceTime? Fixes & Guide

Are your AirPods not working on Facetime? It’s a common hiccup that can disrupt your communication, but worry not we’ve got your back with simple and effective solutions. In this guide, we’ll walk you through easy steps to tackle the issue, ensuring your AirPods work flawlessly on FaceTime.

Whether it’s a Bluetooth glitch, a software hiccup, or a setting gone awry, we’ll help you identify and resolve the problem. Say goodbye to the frustration of dropped audio or connectivity issues and hello to uninterrupted FaceTime calls. Let’s dive in and get your AirPods back in sync with FaceTime for a smooth and enjoyable chatting experience.

Understanding Why Airpods Not Working On Facetime

To effectively troubleshoot why your AirPods may not be cooperating during FaceTime calls, it’s crucial to grasp the potential culprits behind the disruption. Bluetooth connectivity can often be suspect, as occasional hiccups may interrupt the seamless communication between your AirPods and your iPhone or iPad.

Additionally, glitches within the iOS software on your device could be contributing to the problem. It’s also worth considering whether certain FaceTime settings are playing a role in the malfunction. By unraveling these layers of potential issues, we can better navigate the troubleshooting process, addressing each aspect systematically to pinpoint and rectify the root cause of the problem.

airpods not working on facetime

Troubleshooting Steps

Here are some troubleshooting steps for AirPods not working on Facetime:

Basic Checks

Before diving deeper into troubleshooting, let’s cover the essential basic checks that can often be the difference between audio bliss and frustrating silence:

Charge Check

  • Open the AirPods case and check the battery level indicator on both AirPods and the case itself. A low battery can significantly impact audio quality and even cut it out entirely.
  • If your AirPods are low, connect them to a charger using the included Lightning cable or a wireless charging pad. Aim for a full charge before attempting a FaceTime call.

Bluetooth Buddy

  • Swipe down from the top-right corner of your device screen to access the Control Center.
  • Look for the Bluetooth icon. If it’s grey, tap it to enable Bluetooth.
  • Alternatively, go to your device Settings > Bluetooth and ensure it’s turned on.

Output Olympian

  • During a FaceTime call, swipe up from the bottom of your screen to access the Control Center.
  • Press the AirPlay symbol, which resembles two circles that are overlapping.
  • Ensure that the audio output device is set to your AirPods. If not, tap their name to switch.

Reboot Ritual

  • Sometimes a straightforward restart might resolve transient issues.
  • Hold down the power button and either volume button on your device until the “slide to power off” slider appears.
  • Slide the slider to power off your device completely.
  • Wait for at least 30 seconds before pressing the power button again to turn it back on.
  • For your AirPods, place them in the charging case and let them sit for 15 seconds. Then, open the case and reconnect them to your device.

Software & Settings

While basic checks often work wonders, sometimes delving into software and settings can solve your AirPod-FaceTime woes. Here’s a detailed look at key areas to check:

Tech Tune-Up

  • Outdated software can sometimes lead to compatibility issues. Make sure the most recent iOS version is installed on your device:
    • Go to Settings > General > Software Update.
    • Install and download any available updates.

FaceTime Fiddling

  • During a FaceTime call, open the Control Center and tap the audio output slider icon (three circles).
  • Make sure “FaceTime Audio” is selected.
  • Adjust the volume sliders for “Microphone” and “Speaker” to your preference.

Microphone Maestro

  • Incorrect microphone settings can leave you unheard! Here’s how to check:
    • Go to Settings > Bluetooth.
    • Next to your AirPods, tap the “i” symbol.
    • Under “Microphone,” choose “Automatic” for both AirPods to work, “Always Left” or “Always Right” for dedicated mic use.

Noise Ninja Nuisance

  • While “Noise Cancellation” and “Transparency Mode” offer cool features, they can sometimes interfere with call audio:
    • During a call, open the Control Center and press and hold the volume slider.
    • Tap the Noise Control icon and choose “Off” for transparency or “Adaptive Transparency” for a balance.

Ear Detection Deactivation

  • If “Automatic Ear Detection” causes issues, try disabling it temporarily:
    • Go to Settings > Bluetooth.
    • Next to your AirPods, tap the “i” symbol.
    • Turn off “Automatic Ear Detection.”

Additional Tips

  • Check for any pending updates for the “Settings” app itself.
  • If you use other audio apps frequently, close them before starting a FaceTime call to avoid conflicts.

Remember, these are just some common scenarios. If you’re still experiencing issues, don’t hesitate to move on to the next troubleshooting steps!

Hardware & Connection

Sometimes, software isn’t the culprit. When your AirPods refuse to cooperate with FaceTime, hardware and connection issues can be at play. Let’s delve into the details:

Cleaning Crusade

  • Dirt and debris can build up on the charging contacts of your AirPods and case, interrupting connections. Grab a soft, dry cloth and gently clean the metal contacts on both your AirPods and the charging case. Steer clear of utilizing any harsh chemicals or solutions.

Forget & Forgive

  • Sometimes, a fresh start is all it takes. Forget your AirPods from your device and then reconnect them:
    • Go to Settings > Bluetooth.
    • Press the “i” symbol beside to your AirPods.
    • Select “Forget This Device.”
    • Open the AirPods case and press and hold the setup button on the back for 15 seconds until the status light flashes amber and then white.
    • To reconnect your AirPods, follow the on-screen directions.

Hardware Hero Check

  • Inspect your AirPods and case for any visible damage like cracks, tears, or water exposure. Even minor physical damage can affect functionality.
  • Check the charging port on the case for any debris or damage that might hinder charging.

Device Detective

  • To isolate the issue, try using your AirPods with another device (smartphone, tablet, laptop) to see if the problem persists. If it works seamlessly on another device, the issue might lie with your primary device.

Advanced Connection Troubleshooting

  • Reset Network Settings: Sometimes, resetting your device’s network settings can resolve connection issues:
    • Select Reset > General > Reset > Reset Network Settings under Settings.
    • Confirm the reset by entering the passcode on your device.
  • Bluetooth Driver Update: If you’re using a Windows PC, updating Bluetooth drivers might help. Consult your laptop or PC manufacturer’s instructions for driver updates.

Remember: If you suspect hardware damage beyond simple cleaning, contacting Apple Support or an authorized service provider is crucial. They are qualified to identify and fix hardware problems.

By following these detailed steps and systematically approaching the hardware and connection aspect, you can increase your chances of successfully troubleshooting your AirPod-FaceTime woes. If you’ve tried everything and the problem persists, don’t hesitate to seek further assistance.

FAQs

Airpods mic not working?

If your AirPods microphone isn’t working, try resetting them through Bluetooth settings, ensure proper placement, and check for debris. If issues persist, contact Apple Support for further assistance.

AirPods microphone not working on calls?

If your AirPods’ microphone isn’t working during calls, check Bluetooth settings, ensure proper connection, and update iOS. If issues persist, consider resetting AirPods or seeking assistance from Apple Support.

Why are my AirPods not working during calls?

Your AirPods may not work during calls due to Bluetooth connectivity issues, outdated software, or incorrect settings. Troubleshoot by checking connections, updating software, and verifying settings for a solution.

You May Also Read:

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Brief

In the realm of modern communication, FaceTime has become an integral part of staying connected. However, when our trusted AirPods throw a wrench into the mix, it can be frustrating. By understanding the intricacies of the issue and following the troubleshooting steps, we can overcome the hurdles and enjoy uninterrupted FaceTime calls.

Whether the problem lies in Bluetooth connectivity, iOS software glitches, or FaceTime settings, each aspect has been meticulously addressed. Regularly updating your iOS software, ensuring proper AirPods maintenance, and staying informed about potential issues are crucial steps in preventing future disruptions.

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